Contact Ihappydate Support
Our dating app support team reads every message. Find the fastest route for your topic below.
- Reply in about 2 business days
- Email support
How to Reach Us
The best way to contact Ihappydate is by email at [email protected]. There is no contact form, so your message goes straight to a real inbox. New here? See how Ihappydate works or read our privacy policy.
Email support
Write any time. Add a clear subject line so we can route it fast.
Response time
We aim to reply within 2 business days.
Safety reports are read first.
Business hours
Monday-Friday, 9 a.m.-5 p.m. ET.
Messages sent outside those hours wait for the next business day.
Mailing details
A postal address is available on request. Just email us and ask.
Please use email for all support so nothing gets lost.
Dating App Support Topics
Every topic goes to the same support email. The right subject line and a few details help us answer you faster.
| Topic | What to include | Where to send it |
|---|---|---|
| Account help | The email on your account and a short description of the problem. | [email protected] Subject: Account help |
| Safety reports | The profile name, the date, what happened and any screenshots. | [email protected] Subject: Safety report |
| Privacy requests | The request type (access, deletion or correction) and the email on your account. See our privacy policy for your rights. | [email protected] Subject: Privacy request |
| Press | Your name, outlet, deadline and the questions you have. | [email protected] Subject: Press inquiry |
Safety and Reporting Tips
If a profile or message feels wrong, report it and keep your evidence. Mashable’s dating app guide offers simple advice: if something feels weird or spammy, it probably is.
How to report a profile
- Note what happened. Write down the profile name, the date and what felt off.
- Save your evidence. Take screenshots and don’t delete the chat.
- Email us. Send it to [email protected] with the subject “Safety report”.
- Wait for our reply. We aim to respond within 2 business days.
Staying safe when you meet
- Meet in a public place for the first few dates.
- Tell a friend where you’re going and who you’re meeting.
- Keep chats in the app until you feel comfortable.
- Never send money to someone you haven’t met in person.
In danger? Contact local emergency services first (911 in the U.S.), then write to us.
Support FAQ
Honest answers to the questions we hear most.
Which dating site is the most effective?
It depends on your goals and on how a site matches people. Mashable notes that Tinder is swipe-based with almost no filters, while Hinge, CMB and SilverSingles limit or curate options, and eharmony, EliteSingles, SilverSingles and OkCupid use compatibility questionnaires. Success stats are hard to verify and often anecdotal - Mashable calls eharmony’s 2015 claim of 4 percent of U.S. marriages tough to verify and about ten years old - so be wary of big claims. Ihappydate starts with a quick compatibility quiz.
How fast will I hear back?
We aim to reply within 2 business days. Our hours are Monday-Friday, 9 a.m.-5 p.m. ET, and safety reports are read first.
Can I delete my account by email?
Yes. Email us from the address on your account with the subject “Account deletion request”. Our privacy policy explains your rights and how we handle your data.